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NYC Legal
Notary · Translation
NAATI Frequently Asked Question

Why do translations get rejected, and how do I prevent it?

Direct Answer

The main causes are incomplete coverage of the page, name spellings that differ from the passport, missing verifiable translator details, the wrong credential direction, and illegible copies.

In-depth Answer

Almost all rejections are formal defects rather than mistranslations, so a pre-lodgement checklist prevents them.

Five checks every time: one, the translation covers all text on the page including seals and handwritten notes; two, personal and place-name spellings match the passport and the rest of the bundle; three, the translation carries the translator's name, registration number, date and certification statement; four, the credential direction matches the work actually done; five, the lodged file is a colour scan where every character is readable.

If a rejection has already occurred, keep the agency's exact wording — targeted fixes must cite what the officer said rather than guesswork — and after correcting, re-check the whole set for consistency instead of amending only the flagged item.

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Translation for Australia

Documents most Australia visa applicants translate into English

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