Do insurance claims and accident reports need certified translation?
Yes, whenever an Australian insurer or authority must read a Thai police report, medical certificate or treatment invoice.
In-depth Answer
Cross-border claims usually stall on incomplete source documents rather than on coverage.
Insurers commonly request the police daily record, a medical certificate stating diagnosis and treatment period, itemised treatment invoices, and travel evidence for the relevant dates.
The translation must reproduce every figure, date and billing item code exactly, because assessors reconcile totals line by line.
Use standard international medical terminology, and expand any Thai hospital abbreviations in brackets.
Critically, never soften or sharpen a clinician's wording: a material deviation can void the claim, and correcting it later requires documenting why the wording changed.
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