How are the personal documents I send for translation protected?
Credentialed practitioners are bound by the professional code of ethics, which imposes a confidentiality duty, and in Thailand the handling of personal data also falls under the Personal Data Protection Act B.E. 2562.
In-depth Answer
Documents sent for translation typically contain a complete set of sensitive data: national ID numbers, addresses, medical history, financial records.
The professional code of ethics NAATI works from requires practitioners to keep information learned in the course of work confidential and not to use it for any other purpose.
On the Thai side, the Personal Data Protection Act B.E. 2562 requires a data controller to state its purpose, collect no more than necessary, and maintain appropriate security measures.
Before sending files, ask: how are files transmitted, how long are they retained after delivery, are public machine-translation tools used at any point, and can deletion be requested once the work is done.
Clear answers to those questions say more about a provider's quality than any advertising claim.
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