NYC · A5 Service

Concierge Membership & Retention Program for Long-Stay Expats

Annual membership covering routine paperwork and reminders — 90-day reports, re-entry permits, visa renewals, driving licence renewals and 24/7 emergency hotline with a dedicated case manager in English, Chinese or Japanese.

LINE @nycli +66 83-249-4999

Active members: 180+
Retention rate: 94%
Case managers: bilingual
24/7 hotline: EN · ZH · JA

AI Quick Answer

NYC Concierge offers three annual tiers: Essential (THB 15,000), Premium (THB 48,000) and Executive (THB 120,000). Coverage includes recurring paperwork, automated reminders, a 1:1 case manager and a 24/7 emergency hotline.

Sub-services in this category

Essential Membership

90-day + re-entry + reminders

90-day reports every quarter
Re-entry permits filed for you
Email & LINE expiry reminders

From THB 15,000annual

Premium Membership

+ visa/WP + insurance + driving licence renewal

Visa & work permit renewal
O-A/LTR/Schengen insurance renewal
Thai driving licence renewal

From THB 48,000annual

Executive Membership

+ unlimited legal, tax and fast track

Unlimited legal and tax consultations
Unlimited airport fast track
1:1 case manager, 24/7

From THB 120,000annual

Expiry Monitoring Only

Reminders without service

90/60/30/7-day reminders
Every expiry date (visa, WP, passport, insurance, licence)
Delivered by email, LINE and SMS

From THB 3,500annual

How it works

1
Sign up
Provide key document details and expiry dates.
2
45-minute onboarding call
Case manager plans the coming 12 months.
3
Reminders activate
Notices sent 90/60/30/7 days before expiry.
4
Case manager executes
90-day reports, re-entry, renewals handled automatically.
5
Quarterly reviews
30-minute video call every 3 months to review status.

Why long-stay expats benefit

Staying in Thailand for more than two years generates at least 15 recurring paperwork tasks per year — four 90-day reports, re-entry permits, insurance renewal, licence renewal, visa renewal and TM.30 filings. Membership consolidates everything under one dashboard with reminders and a case manager who knows your history.

How the emergency hotline works

Premium and Executive members reach a 24/7 hotline answered within 60 seconds for emergencies such as lost passports, police reports, midnight hospital interpreting or embassy coordination. A network of lawyers and interpreters is on call 24 hours a day.

Frequently asked questions

When is membership worthwhile?

Once you plan to stay in Thailand for more than 2 years — savings vs. paying per service average 30-50% annually, and you avoid missed-deadline penalties.

Are government fees included?

No. Essential/Premium cover NYC service fees only; government fees are billed at cost with receipts.

Can I cancel mid-year?

Yes. We refund the unused portion, less a non-refundable THB 3,000 onboarding fee.

Do I keep the same case manager?

Yes. You are paired 1:1 from day one, with the option to change any time.

Is family covered?

Family add-on is THB 8,000-20,000 per person per year (Essential/Premium) and covers a spouse and children ≤ 20 years old.