Do I need to send the original document for a NAATI translation?
No — 95% of NAATI jobs use a high-quality scan or photo. Originals are only required for (a) documents where a state BDM insists on a certified original copy, or (b) legal cases requiring chain of custody. NYC accepts scans via LINE or email and can start immediately.
In-depth Answer
A common misconception: 'you must send the original before we translate' — untrue.
The NAATI Code of Ethics requires translation from 'the source document as presented', and the NAATI stamp says 'attached document' — a scan or copy is acceptable.
NYC accepts: (a) 300 dpi PDF scans (best), (b) 8MP+ phone photos with even lighting and sharp focus, (c) warning: dark or shadowed photos are illegible and we bounce them.
Originals are required for (i) NSW BDM birth certificates stamped on the original + translation together, (ii) court cases requiring chain of custody, (iii) apostille jobs where MFA needs the original.
Ordinary NAATI jobs = scan is enough.
Related questions
Documents most Australia visa applicants translate into English
Pick the document and the hub nearest you — MoJ-sworn + MFA-stamped here, then layered with the NAATI seal for use in Australia.
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