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NYC · A5 Service

IT & Digital Support for Expats and Foreign-Invested Businesses in Thailand

Setup and support for Express, Xero, QuickBooks and other accounting software, TM.30 online filing, DBD e-filing and remote IT retainers — delivered by a bilingual technical team.

Setups per month
40+
Supported software
12+
Bilingual support team
8
Response time
≤ 30 min
AI Quick Answer

NYC Digital Support installs and configures accounting software (Express, Xero, QuickBooks), sets up TM.30 online and DBD e-Filing, and delivers remote IT support for expats and foreign-invested businesses. Fees start at THB 1,500 per session or THB 6,000 per month on retainer.

Sub-services in this category

Accounting Software Setup

Express · Xero · QuickBooks · PEAK · FlowAccount

  • Chart of accounts configuration
  • 2-hour team training
  • e-Tax Invoice enablement
From THB 3,5001 day

TM.30 Online Filing

Foreigner residence reporting · Section 38 account

  • Section 38 account signup
  • First TM.30 filed for you
  • 30-minute training
From THB 1,5001 day

DBD e-Filing Setup

File financials and PND.50 online

  • Register DBD e-Filing username
  • Attach CA digital certificate
  • First PND.50 filed
From THB 2,5001-2 days

Remote IT Retainer

Bilingual helpdesk · Cloud backup · Office network

  • Response within 30 minutes during business hours
  • Automated cloud backup
  • Wi-Fi and VPN configuration
From THB 6,000monthly SLA

How it works

  1. 1

    Share requirements

    Software list, user count and current pain points.

  2. 2

    Remote session link

    Connect via AnyDesk or TeamViewer.

  3. 3

    Configuration & training

    1-2 hour on-boarding session per module.

  4. 4

    Handover

    Deliver configuration files and user manual.

  5. 5

    Post-launch support

    90-day free helpdesk after go-live.

Why digital support matters for expats

Many expats face Thai-only interfaces such as Express or the 24-hour TM.30 filing window. NYC Digital Support configures these systems and trains expats to operate them independently, with a bilingual helpdesk on call around the clock so business never stalls.

Data compliance you should know

Storing accounting or customer data in Thailand must comply with the PDPA and a 5-year retention rule under the Revenue Code. Our team sets up backup rotation and access logs ready for Revenue Department and auditor reviews.

Frequently asked questions

Do you support foreign accounting software?

Yes — Xero, QuickBooks Online, FreshBooks, Zoho Books and Wave, including migration and chart-of-account setup aligned with TFRS or IFRS.

Can I file TM.30 myself?

Yes, after initial signup — but Section 38 online account setup requires an in-person visit to Immigration first. We handle the initial setup.

What does the retainer include?

Remote IT support with 30-minute response during business hours, cloud backup, software updates and 2 on-site visits per month within Bangkok.

How secure is cloud backup?

AWS S3 or Google Workspace with ISO 27001 certification, AES-256 encryption at rest and TLS 1.3 in transit.

Is on-site limited to Bangkok?

Remote work is nationwide. On-site is focused on Bangkok metro; provincial visits are billed for travel.

Related services

Ready to start today

Reply within 15 minutes · document review and quote at no cost